Help Content uses innovative search engine technology to help you locate your items quickly and easily. The following is a useful guide to getting the most out of your searches.

  1. Basic Search Tips
    Our search engine will automatically look for items that contain all the words you type into the search box. For example: searching for stainless steel will retrieve products that contain both the words "stainless" and "steel", but not items that are only "stainless" or only "steel". This helps narrow down search results to a more specific product list.
    For other search options, see below:
    (-), (|) Operators
      To get more general and similar results for your searches, you can use the following sign to let our search engine understand more you need:
    (-) Use a minus (-) symbol in front of words to exclude answers that contain those words. For example: stainless steel - fork will get all stainless steel products except for fork.
    (|) Use a pipe (|) symbol in front of words to get similar items. For example: container | box will get products either container or box. The word "OR" works in the same way. Typing container OR box will get the same result.
    Using Quotation Marks
    Typically, when a phrase is enclosed by double quotations marks, the exact phrase is searched. For example, searching "santa sock" will get products with the exact phrase "santa sock" in their name or description.
    Wildcard (?) and Truncation (*) Symbols
    (?) The wildcard is represented by a question mark (?). To use the wildcard, enter your search terms and replace each unknown character with a ?. For example, type so?? will get products such as soap, sock etc., but it won't get soccer because the wildcard replaces a single character.
    (*) Truncation is represented by an asterisk (*). To use truncation, enter the root of a search term and replace the ending with an *, you will get all forms of this word. For example, soc* will get all products such as sock, socks, soccer etc.
    Note: Using truncation(*), you must type 3 characters at least. For example, soc* is a valid search command, but so* is invalid.
    If you are searching our promotional products simply enter the detail found in the description of the item written the specials flyer. You will receive a display message that the item is not found if you enter the wrong information. Please double check that your search input is correct!
  2. Simple Search
    The search function is very powerful, yet easy to use. You can search the entire product inventory. Use the following instructions to make sure you get the best possible search results.
    The following rules apply to all searches within
    Results are based on all keywords entered
    To search for a phrase, use quotation marks
    Searches look at product names and descriptions

    For searching products, you can search for keywords by using a minus sign (-) or a pipe sign (|) between the keywords. You can also search for a specific phrase by using quotation marks (" "). Furthermore, you can use wildcard and truncation symbols.
  3. Advanced Search
    The Advanced Search will allow you to enter comma-separated string and use wildcard characters. By default, advanced search looks for words, not strings. For example, entering the word "sock" will find products containing the word "sock" but not "socks" You can use wildcards, however to broaden the scope of the search. "sock*" will return products containing both "sock" and "socks". Upper/lower case is ignored.

    With an advanced search, you can specify any or all of the product attribute fields (item number, item name, description, country of origin, brand and UPC code) you wish to search for. Advanced search also allows you to pick a price range, an arrival date range and a category to search, further narrowing your search results. You can also choose how to sort the display of results.